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Viruses And Other
Computer Infestations
A computer support
person needs to know how to protect computers against computer
infestations (including viruses), how to recognize them, and how to get
rid of them. Understanding what infestations are, how they work, and where
they hide helps technicians deal with them successfully. A computer
infestation is any unwanted program that
is transmitted to a computer without the knowledge of the user or owner
and that is designed to do varying degrees of damage to data and software.
Computer infestations
do not damage PC hardware; however, when boot sector information is
destroyed on a hard drive, it can appear as though the hard drive is
physically damaged. What most people refer to as viruses really fall into
four categories of computer infestations: viruses, Trojan horses, worms,
and logic bombs. The four types of infestations differ in the way they
spread, what damage they do, and how they hide. Because viruses are by far
the most common of the four kinds of computer infestations, one of the
most important defenses against computer infestations is antivirus
software that is designed to discover and remove a virus.
Perhaps the most common
way viruses are spread is through floppy disks that are used to boot a PC.
However, a floppy disk does not have to be bootable to contain or spread a
virus. A virus is a program that can
replicate by attaching itself to other programs. The infected program must
be executed for a virus to run. The virus might then simply replicate, or
also do damage by immediately performing some harmful action. A virus
might be programmed to perform a negative action in the future, such as on
a particular date (for instance, Friday the 13th), or when some logic
within the host program is activated.
A virus is different
from a worm, a program that spreads
copies of itself throughout a network without a host program. A worm is
seldom seen except on a network, where it creates problems by overloading
the network as it replicates.
Worms do damage by
their presence rather than by performing a specific damaging act, as a
virus does. A worm overloads memory or hard drive space by replicating
repeatedly.
A
Trojan horse is a third type of computer
infestation that, like a worm, does not need a host program to
work—rather, it substitutes itself for a legitimate program. Trojan horses
cannot replicate themselves. (This last statement has some exceptions. One
Trojan horse program was disguised as an automatic backup utility
downloadable from the Internet. When used, it created backups and
replicated itself to the backups. It was programmed to damage several
systems on Friday the 13th. In this case, the Trojan horse program is also
considered a virus because of its ability to replicate.)
Because Trojan horse
infestations cannot replicate and require human intervention to move from
one location to another, they are not as common as viruses. Sometimes
problems on a PC caused by an error or software bug can look and act like
viruses, even when no virus is involved. Sometimes software is altered
with malicious intent. A logic bomb is
dormant code added to software and is triggered by a predetermined time or
event.
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